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How it works, step by step

Three flows. One platform that connects people and decisions.

We show you exactly what employees and HR see, in order: how a report is filed, how Ely listens, and how the culture team turns real data into decisions.

1 Screen 1 · Employee

Report and chat — without fear of being identified.

Employees can raise an alert or open an internal forum under a protected identity, with a private ticket they can follow up on.

  • 1
    Pick a category
    Choose the type of report: climate, overload, leadership, or something more sensitive.
  • 2
    Tell us what is going on
    Free-form text. No names, no metadata. Privacy holds even if the person identifies themselves.
  • 3
    Send with a protected identity
    The system separates the signature from the content and issues a ticket only you can look up.
  • 4
    HR acts, you follow along
    You get status updates from the ticket — without exposing your identity.
9:41

New report

Anonymous
Category
Workplace climate Overload Leadership Harassment Other
Tell us what is going on
Write here what you want to share…
Privacy
Identity protected
No linking metadata

Report sent

HR will see it without your identity. You can track its status with your ticket.

TICKET · #4F2A-9C

Forum · Wellbeing

A
Should we try a no-meetings week?
23 replies · active now
A
Tips for digital disconnection
11 replies · 1 day
2 Screen 2 · AI Assistant

Ely — 24/7 support that listens before answering.

An empathetic AI, trained in workplace wellbeing, available for the moments no one else is. Private by design.

  • 1
    Containing conversation
    Ely listens first, no recipes. Active-listening framework trained with organisational psychologists.
  • 2
    Signal detection
    The AI recognises early indicators — exhaustion, isolation, negative ideation — and adjusts its tone.
  • 3
    Actionable suggestions
    Suggests a next step (a script, an exercise, a report) and lets the person decide.
  • 4
    Human escalation when critical
    On high risk it loops in HR or a clinician — always with explicit consent.
9:41
Ely
Online · private
Write to Ely…
3 Screen 3 · HR

The mobile app that turns signals into decisions.

A native app exclusively for HR (Flutter): key climate metrics, actionable alerts, and patterns the AI surfaces — all in your pocket.

  • 1
    Live pulse — not a quarterly survey
    Mood, eNPS, turnover, and reports in a single view, refreshed every minute.
  • 2
    Alerts with context
    The AI correlates overload, forums, and turnover to anticipate per-team risk.
  • 3
    Decide and delegate
    Assign actions to leaders straight from the alert, with follow-up inside the platform.
9:41
HR · M. Aguirre
Climate pulse
7d 30d Qtr Year
eNPS
+42
6
Mood
7.6
0.3
Turnover
2.1%
0.8
Reports
17
4

Mood — 30 days

+0.3

Active alerts

3 new
Design · sustained overload
3 weeks of weekend sprints
Ops · mood drop -1.2
After reorg on Apr 12
AI · emerging pattern
"Burnout" +34% month over month

Climate by team

PM
88
Marketing
84
Engineering
78
Sales
71
Design
42

See SoftWork in your own organisation.

A 20-minute demo walks you through the 3 flows with real data from companies like yours. No commitment, no install.